Delivery Information
When are orders sent?
Once your order has been received and payment is confirmed it will be sent the same or following business day depending on the time of your order. Orders are sent Monday - Friday via a signature required courier to any business or residential address (including rural areas).
If you would like your parcel left somewhere without signing eg. by the front door, please put your instructions in the order notes at checkout.
Please note: Kawakawa Balm cannot accept responsibility for orders delivered without a signature.
Estimated Time - Within New Zealand
Delivery is usually 1 - 3 business days from dispatch to a physical business or residential address.
Please Note Delivery to a PO BOX is not possible via courier
Price: $6.99 shipping on all orders
Estimated time - Australia
Delivery is usually 3 - 10 business days from dispatch, however it can take 10 - 14 Business Days.Price: From $8 NZD with options for International courier services or $10 NZD FLAT RATE shipping for orders over $150 NZD.
Estimated time - Rest of the World
Delivery is usually 7 - 10 business days from dispatch, however it can take up to 14 - 20 business days to some locations.Price: From $12.80 NZD with options for International courier services or $25 NZD FLAT RATE shipping for orders over $150 NZD.
Please Note: All orders are sent via tracked courier within New Zealand or standard International Air unless another option is selected. Tracking details are sent via email once booked with the courier then mark shipped once collected,
